Shipping policy

Shipping Policy

Thank you for choosing our website for your shopping needs. We strive to provide you with the best possible shopping experience, including prompt and efficient shipping services. Please take a moment to review our shipping policy.

We offer free shipping on orders over $89 

1) Shipping Destinations: 

We currently ship to the following countries/regions:
• United States
• United Kingdom
• European Union (most EU countries)
• Canada
• Australia / New Zealand
• Singapore / Malaysia
• Other selected countries 

If you don’t see your country available at checkout, it means we’re unable to ship there at the moment. Please contact us at help@bluedail.com, and we’ll confirm availability.

2) Shipping Costs:

• We offer free shipping on orders over $89.
• Shipping costs are calculated based on the weight, dimensions, and destination of your order.
• The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

3) The time frame for order delivery is divided into two parts:  

Total time = Processing time + Shipping time.

4) Processing Time:

• Orders are typically processed within 3-5 business days after payment confirmation.
• During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

5) Shipping Time: 

• Standard shipping: 10 to 15 business days
• Express shipping: 7 to 10 business days
• International shipping: 6 to 18 business days

6) Shipping Methods:

• We offer various shipping methods to cater to your needs, including standard shipping, express shipping, and international shipping.
• The available shipping methods for your order will be displayed during the checkout process.

7) Estimated Delivery Time:

• The estimated delivery time depends on the shipping method chosen and the destination of your order.
• Please note that the estimated delivery time is provided by the shipping carrier and may vary depending on external factors beyond our control, such as customs clearance or unforeseen delays.

8) Tracking Your Order:

• Once your order has been shipped, we will provide you with a tracking number via email.
• You can use this tracking number to monitor the progress of your shipment on the shipping carrier's website.

9) Customs and Duties:

• For international orders, please be aware that customs duties, taxes, or other fees may be applicable upon arrival in your country.
• These additional charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

10) Shipping Restrictions:

• Some products may have specific shipping restrictions due to their nature, size, or destination regulations.
• If your order is affected by any shipping restrictions, we will notify you promptly and work towards finding a suitable solution.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer service team. We are here to assist you and ensure a smooth and enjoyable shopping experience.